- Peek! (4.8/5, 578 reviews) offers a free plan and a paid plan listed as both $29/month and $30/month on its own App Store listing — an inconsistency worth double-checking.
- Peek! has no native heatmap feature, which is the main reason merchants look at alternatives like Lucky Orange.
- Lucky Orange's listing describes bundled replay, heatmaps, surveys, and chat in one app.
- Zigpoll and Fairing are commonly cited for deeper survey logic than Peek!'s bundled post-purchase surveys.
01 What Peek! Does (and Its Current App Store Numbers)
If you're comparing Peek! to other options, Lucky Orange is a commonly cited alternative — it's described in its own App Store listing as bundling session replay, heatmaps, and on-site surveys in one app, which would close the heatmap gap Peek! leaves open. Peek! ‑ Better Replay & Survey currently holds a 4.8/5 rating from 578 reviews on the Shopify App Store. A free plan is available; the paid plan is listed as $29/month in one part of the App Store listing and $30/month in another — an inconsistency in Peek!'s own pricing page worth flagging to anyone comparing costs. Merchants who want heatmaps without a second app, or need survey logic beyond post-purchase questions, are the ones who tend to shop this list.
02 Why Shopify Merchants Look for a Peek! Alternative
Peek!'s rating is solid, but a few structural gaps explain why merchants go comparing it against other apps.
- No native heatmaps — Peek! is replay-and-survey only; merchants who want click/scroll heatmaps have to add a second app.
- Pricing inconsistency — Peek!'s own listing shows its paid plan priced at both $29/month and $30/month in different places, which is worth double-checking before you commit.
- Shallow survey logic — Peek!'s surveys are a bundled, post-purchase-only feature, not a standalone survey product with branching logic.
03 The Best Peek! Alternatives, Compared
Four apps come up repeatedly as Peek! substitutes, splitting into three rough categories: all-in-one replay/heatmap/survey tools, replay-and-heatmap specialists, and dedicated survey apps.
| App | Rating / Reviews | Category | Starting Price |
|---|---|---|---|
| Peek! ‑ Better Replay & Survey | 4.8/5 (578) | Replay + survey | Free plan available; $29–$30/mo paid (listing inconsistent) |
| Lucky Orange Heatmaps & Replay | — | Replay + heatmaps + survey + chat | — |
| Clarity Session Replay Heatmap | — | Replay + heatmaps | — |
| Zigpoll Customer Surveys | — | Survey specialist | — |
| Fairing Post Purchase Surveys | — | Survey specialist | — |
Commonly Cited All-in-One Alternative: Lucky Orange
Lucky Orange is frequently named as a switch target for stores replacing Peek!, because its listing describes native session replay, heatmaps, checkout event tracking, conversion funnels, on-site surveys, and live chat/co-browsing in one install — the heatmap and chat layer Peek! doesn't offer.
Best Free Alternative
Peek!'s free plan is a reasonable zero-cost starting point.
Best for Post-Purchase & On-Site Surveys
For survey depth specifically, Zigpoll and Fairing are both commonly cited as outclassing Peek!'s bundled survey feature — their listings describe post-purchase, pre-purchase, NPS, and on-site survey types with conditional logic, versus Peek!'s post-purchase-only surveys. Neither does session replay, so pick one alongside a replay tool rather than as a full Peek! replacement.
04 Peek! vs. Alternatives: Pricing at a Glance
Peek!'s own listing offers a free plan and a paid plan shown inconsistently as $29/month and $30/month.
| App | Free Tier | Entry Paid Tier | Billed By |
|---|---|---|---|
| Peek! | Free plan available | $29–$30/mo (listing inconsistent) | — |
| Lucky Orange | — | — | — |
| Clarity | — | — | — |
| Zigpoll | — | — | — |
| Fairing | — | — | — |
On the Clarity listing specifically: raw Microsoft Clarity is free if you install the tracking script yourself, but the Shopify-listed app charges a fee for a no-code installer.
05 Who This Is For
Stores comfortable on Peek!'s free plan can stay there without a pressing reason to switch. Stores that want replay, heatmaps, and surveys without juggling multiple apps should consider Lucky Orange. Stores whose main pain point is survey depth — not replay — are better served evaluating Zigpoll or Fairing alongside whatever replay tool they already have than expecting Peek! to catch up on survey logic.
06 Conclusion
Peek! is a reasonable, well-rated replay-and-survey app (4.8/5, 578 reviews), but its lack of native heatmaps and the inconsistent $29/$30-per-month pricing on its own listing are real reasons to double-check before committing. For most stores switching away from it, Lucky Orange is the most commonly cited all-in-one replacement based on its listed feature set. If surveys are the actual priority, Zigpoll or Fairing are worth evaluating on survey depth.
07 Frequently asked questions
- What is the best alternative to Peek! for Shopify?
- Lucky Orange is the alternative most commonly cited for bundling session replay, heatmaps, surveys, and live chat in one app, which Peek! doesn't offer.
- Is there a free alternative to Peek!?
- Peek! itself offers a free plan.
- Does Peek! have heatmaps?
- No. Peek! ‑ Better Replay & Survey focuses on session recording and post-purchase surveys with no native heatmap feature, which is why merchants who want heatmaps look at apps like Lucky Orange or Clarity-based listings instead.
- Is Microsoft Clarity really free on Shopify?
- Raw Microsoft Clarity is free if you install its tracking script manually. Shopify App Store listings that offer a no-code Clarity installer typically charge a fee for that convenience.
- What's a better survey app than Peek!?
- Zigpoll and Fairing are both commonly cited for deeper survey functionality than Peek!'s bundled post-purchase surveys, including NPS, pre-purchase, and conditional-logic surveys.