- Plans: Free, Starter $9.99, Smart $24.99, Premium $34.99 per month; 14-day trial on paid plans.
- Starter's $9.99 entry price sits at the 31st percentile against a $14.95 category median (range $4.98–$70).
- 65% of priced peers have a free tier, so ShipX's free plan is table stakes.
- Smart adds product- and customer-based rates; Premium adds carrier, dimension and volumetric rates.
- 5.0 rating across 1,246 reviews, with support the most praised point.
Start on ShipX's Free plan to build and test your rules, then pay for Starter at $9.99/month when you go live; Smart ($24.99) and Premium ($34.99) are worth it only if you need the specific rules they unlock. As of October 2026, ShipX runs four listed plans: Free, Starter $9.99, Smart $24.99 and Premium $34.99 per month. Its entry price is positioned against the category median of priced peers: $9.99 sits at the 31st percentile of 32 priced shipping apps, below the $14.95 median, in a category where prices run from $4.98 to $70.
01 ShipX plans at a glance
The live App Store listing for ShipX ‑ Shipping Rates & Rules shows four plans, all billed in USD every 30 days through Shopify. Each plan includes everything in the plan below it. Starter, Smart and Premium each come with a 14-day free trial, and annual billing takes 10% off the monthly price.
| Plan | Monthly | Annual | What it adds |
|---|---|---|---|
| Free | $0 | — | Testing mode to try everything before going live; Zoom, email and chat support |
| Starter | $9.99 | $107.99 | ZIP and distance rates, cart total/weight/quantity rates, tiered and zone rates, handling fees, discounts |
| Smart | $24.99 | $269.99 | Product-based rates, unlimited rate blending, customer-based rates, address restrictions |
| Premium | $34.99 | $377.99 | Carrier-based rates, dimension and volumetric rates, AI packing, priority support |
The listing also mentions an Enterprise tier with no published price, so "four plans" covers everything you can buy at a listed price but not everything the developer offers.
02 Free and Starter: where most stores should land
The Free plan is built around a testing mode: you can configure rules and test everything before going live, with Zoom, email and chat support included. That makes it a zero-risk way to see whether the rule builder fits your catalog. Free tiers are common here, though. 65% of priced peers in the category carry one, so a free plan is table stakes rather than a reason to choose ShipX.
Starter at $9.99/month is where the practical rate logic begins:
- Rate types — ZIP/postcode and distance rates, rates by cart total, weight or quantity, incremental and tiered rates, and zone-based rates.
- Fees and discounts — percentage-based rates with a maximum shipping fee, handling fees and shipping discounts.
- Delivery customization — works without the CCS API, which one reviewer called "perfect for the Shopify Basic plan users."
- Debugging — Rate history for debugging.
For most stores with zone, weight or order-value shipping, this is the plan to pay for. The 14-day trial lets you confirm that before the first charge.
03 Smart and Premium: who actually needs them
Smart ($24.99/month) is a jump of $15 over Starter. It earns that only if your rules depend on what is being bought or who is buying: product-based rates with unlimited groups, unlimited rate blending, customer-based rates, per-product rates and restricting shipping to specific addresses. A store with many product types that ship differently is the typical fit.
Premium ($34.99/month) targets heavier logistics: carrier-based rates, dimension-based rates using metafields, volumetric weight rates, AI-based packing, priority support and custom carrier integration on request. If you sell bulky or irregular items and want rates driven by package dimensions, this is the tier. If you don't, you'd be paying $10 more per month than Smart for features you won't touch.
- Skip Smart if — your shipping depends only on cart total, weight, quantity or destination.
- Skip Premium if — you don't need carrier-calculated or dimension-based rates and standard support is enough.
04 How the price compares with the category
Measured over 32 priced apps above 100 App Store reviews in the shipping solutions category, the median entry price is $14.95. ShipX's $9.99 Starter plan sits at the 31st percentile, about a third cheaper than the median. The cheapest peer charges $4.98 and the most expensive $70.
| Measure | Value |
|---|---|
| ShipX entry paid plan | $9.99/month |
| Category median (32 priced peers) | $14.95/month |
| Category range | $4.98 – $70 |
| Peers with a free tier | 65% |
| ShipX Smart / Premium | $24.99 / $34.99, above the median, well under the $70 maximum |
The takeaway: ShipX is cheap to start, with Smart and Premium priced above the category median but well under the $70 maximum. Some peers charge as little as $4.98, so ShipX's case rests on rule depth and support rather than the lowest sticker price.
05 Reviews and what to check before upgrading
The listing holds a 5.0 rating across 1,246 reviews, with 98% at five stars, one two-star and four one-star reviews. Support is the most praised point: one reviewer called it "the best of any app," another cited "clear answers, quick replies, and no changes made without our approval," and several mention live Zoom setup sessions. Reviewers also praise zone-, product- and vendor-based rates, live FedEx rates and a "set and forget" feel.
The one substantive complaint is that the app cannot distinguish commercial from residential addresses. If residential surcharges matter to you, that gap is worth weighing before paying for any tier.
- Use the trial — build your real rules in the 14-day trial and test them at checkout before the first charge.
- Consider annual billing — it saves 10% (Starter $107.99 a year) once you know you're staying.
- Match tier to rule type — product- or customer-based rules need Smart; carrier or dimension rates need Premium.
- Ask about Enterprise — it has no listed price, so volume or custom needs mean contacting the developer.
06 Verdict: which ShipX plan to install
Start on Free, build and test your rules, then move to Starter at $9.99/month when you're ready to go live with zone, weight, cart-total or distance rates. That entry price is positioned against a $14.95 category median at the 31st percentile, backed by a 5.0 rating across 1,246 reviews. Choose Smart only for product- or customer-based logic, and Premium only for carrier, dimension or volumetric rates.
07 Frequently asked questions
- How much does ShipX cost?
- ShipX has a Free plan, Starter at $9.99/month, Smart at $24.99/month and Premium at $34.99/month, billed every 30 days through Shopify. An Enterprise tier is mentioned without a price.
- Does ShipX have a free trial?
- Starter, Smart and Premium each include a 14-day free trial. The Free plan has no trial and is built around a testing mode.
- Is ShipX cheaper than other shipping apps?
- Its $9.99 Starter plan sits at the 31st percentile of 32 priced peers, below the $14.95 category median, though some peers charge as little as $4.98.
- Is there a discount for annual billing?
- Yes. Annual billing takes 10% off: Starter $107.99, Smart $269.99 and Premium $377.99 per year.
- Which ShipX plan should I choose?
- Start on Free to test, then Starter for most stores. Choose Smart for product- or customer-based rates and Premium for carrier, dimension or volumetric rates.