- 4.8/5 rating across 3,092 reviews as of September 2026.
- Paid plans start at $4.99/month and scale with whichever is higher: monthly order count or upsell revenue.
- Upsell.com doesn't publicly disclose pricing for stores that outgrow its top listed Shopify App Store tier — confirm costs directly before scaling into that range.
- Checkout-page upsells require Shopify Plus and aren't included in the standard entry-level plans; Upsell.com doesn't specify which paid tier unlocks the feature.
- The free plan works for development stores only; live stores get a 14-day trial before billing starts automatically.
01 What Is Upsell.com (ReConvert)?
Upsell.com — the app formerly known as ReConvert — is worth installing if you're a growing Shopify store doing post-purchase upsells and cross-sells and can tolerate pricing that scales with your order volume; it holds a 4.8 rating across 3,092 reviews and starts at $4.99/month, making it the safe default pick for that segment. Stores with high checkout-page ambitions on Shopify Plus, or anyone expecting order volume to grow quickly, should read the pricing section below before installing, since Upsell.com's pricing scales alongside that growth.
Upsell.com built its reputation as ReConvert, one of the original apps focused specifically on the post-purchase "thank you" page — the moment right after checkout when a customer is still in a buying mindset. The app has since rebranded and expanded into pre-purchase and cart-level upsells, but the thank-you-page experience remains its core strength: reorder buttons, post-purchase surveys, and one-click upsell offers layered directly onto the order confirmation screen.
02 Key Features
- Post-purchase one-click upsells — offers on the thank-you page that customers accept without re-entering payment details, available on any Shopify plan.
- Cart and product-page upsells — cross-sell widgets earlier in the funnel, not just at checkout.
- A/B testing — merchants can split-test offers directly in the app to see which converts better.
- Post-purchase surveys — attribution and customer-intent data collected right after conversion.
- Checkout-page upsells (Shopify Plus only) — Upsell.com's own app description flags this as a Shopify Plus–exclusive capability, not available to non-Plus merchants regardless of plan.
03 Pricing Breakdown: What Each Plan Actually Includes
The Shopify listing shows three paid tiers plus a free option scoped to development stores only — live stores get a 14-day trial, then billing starts automatically. Charges increase as your monthly order volume or upsell revenue increase, whichever is higher, rather than on a flat per-order basis.
| Plan | Price |
|---|---|
| Development stores | Free |
| Upsell Basic | $4.99/month |
| Upsell Growth | $9.99/month |
| Upsell Business | $19.99/month |
What the Shopify listing doesn't show is what happens once a store outgrows its top listed tier. Upsell.com doesn't publicly disclose pricing beyond the plans shown here, so merchants approaching that ceiling should confirm directly with Upsell.com what the next plan would cost before they scale into it. Checkout-page upsells for Shopify Plus stores also sit outside these entry plans, though Upsell.com doesn't specify which plan unlocks that capability.
Because charges scale on whichever is higher — order count or upsell revenue — a store with a modest order count but a high average order value could cross into a higher bracket faster than expected. It's worth tracking both metrics rather than assuming order count alone determines your bill.
04 Real Merchant Ratings and Review Themes
Upsell.com sits at 4.8 out of 5 across 3,092 reviews as of September 2026.
The positive reviews cluster around two themes: measurable revenue lift from upsell offers and responsive customer support. Reviewers frequently praise a "smooth setup" and support that is "responsive and helpful," pointing to a support experience with real people behind it rather than a pure self-serve help center.
The negative minority centers almost entirely on billing surprises after the trial period ends, not on the app's core functionality or reliability.
05 Where Upsell.com Falls Short
- No real free tier — the free plan is scoped to development stores; live merchants get a 14-day trial and then pay.
- Scaling beyond entry tiers is opaque — Upsell.com doesn't publish pricing for stores that outgrow its top listed Shopify App Store plan, making it hard for growing merchants to budget ahead.
- Checkout upsells require Shopify Plus — true checkout-page upsells aren't available to non-Plus stores, and Upsell.com doesn't specify which of its paid plans unlocks the feature once you're on Plus.
- Billing cadence isn't obvious upfront — because charges scale on whichever is higher, order count or upsell revenue, it's worth confirming what tier you'll land in before the trial ends.
For stores specifically chasing deeper funnel logic across the entire buying journey rather than just the thank-you page, Zipify OneClickUpsell (OCU) starts at $8/month and is built around more comprehensive offer sequencing. For stores under roughly 1,000 orders a month that want to start free, Honeycomb Upsell Funnels offers a more generous no-cost tier with a visual funnel builder spanning pre- and post-purchase. Neither displaces Upsell.com's specific strength — thank-you-page upsells and post-purchase surveys — but both are worth a look if your priorities sit outside that lane. This isn't a page about file or media export workflows, so INSO's own app Filey has no bearing on this comparison.
06 Verdict: Is Upsell.com Worth It?
For most growing Shopify stores focused on post-purchase upsells and cross-sells, Upsell.com is worth installing: a 4.8 rating across 3,092 reviews, a $4.99 entry price, and support reviewers consistently describe as responsive back that up. The catch is pricing that scales on order volume or revenue, whichever is higher, without public visibility into what a store pays once it outgrows the top listed tier, and checkout-page upsells that are reserved for Shopify Plus stores. Know your order volume trajectory before you install, and confirm directly with Upsell.com what you'd pay at your projected scale — not just the $4.99 sticker price today.
07 Frequently asked questions
- Is Upsell.com free to use?
- Only for development stores. Live, transacting stores get a 14-day free trial, after which billing starts automatically on one of the paid plans starting at $4.99/month.
- How much does Upsell.com cost as a store grows?
- Entry plans run $4.99-$19.99/month, with charges increasing as monthly order volume or upsell revenue increase, whichever is higher. Upsell.com doesn't publicly disclose pricing beyond its top listed Shopify App Store tier, so fast-growing stores should confirm costs directly with Upsell.com.
- Does Upsell.com support checkout-page upsells on Shopify Plus?
- Yes, but only for Shopify Plus stores — Upsell.com's own app description flags checkout-page upsells as a Plus-exclusive capability that isn't included in the standard entry-level plans. Upsell.com doesn't specify which paid tier unlocks it.
- What do negative reviews of Upsell.com say?
- The negative minority centers almost entirely on billing surprises after the trial period, where charges didn't match a merchant's expectations from the headline pricing — not on the app's core functionality or reliability.
- What's a good alternative to Upsell.com?
- Zipify OneClickUpsell (from $8/month) suits stores wanting deeper full-funnel offer logic, while Honeycomb Upsell Funnels offers a more generous free tier for stores under about 1,000 monthly orders.